Services

Call  toll-free 800-592-7500 for all your service and support needs

Emergency Service Available 24/7

Software and Hardware Maintenance
We know the challenges and problems you continually face. We share them with you and we continue to strive to provide the best service and support for both software and hardware. Service locations are located throughout the United States to offer you the quickest possible response to your needs by skilled employees who understand the banking industry.

Software Support and Enhancement
The most current version of our core banking data processing system software is utilized by all our customers. This allows us to provide you with a knowledgeable and quick response to your software questions. Customer Support and Programming meet the challenges of creating software that is responsive to customer’s needs and financial industry trends.  Your input is an integral part of this developmental process.

We welcome your suggestions for improving our products. If you have an idea for a new feature or enhancement, we want to hear about it. Your suggestion will be forwarded to the MBS Product Development Team. You can also join our Advisory Board.

Training
Our on-site training is designed to put a bank and its staff on-line in the shortest possible time.  Training is available on-site, on-line, or in our offices. Let us know what works best for you.

Commitment to Product and Support
New system features and capabilities are provided in a time frame that enables your bank to be proactive instead of reactive 100% of our developmental efforts are devoted to your banking needs Software enhancements, updates, regulator changes, and responses to unique circumstances can be implemented quickly and efficiently MBS is dedicated to providing the community banker with the finest single source of support for all your software and hardware needs.

Please accept my sincere thanks for providing a well developed and easy to use bank accounting system for our use. The future of bank accounting for community banks is in good hands.

Jay T. Randall, President
Community Bank

Hardware Support
MBS has an outstanding reputation for reliability because all the hardware equipment that we sell is serviced by only MBS employees.  We also utilize a replacement philosophy regarding most service calls.  If the problem component cannot be fixed quickly, it’s replaced and repaired on our time, not yours.  MBS maintenance includes preventive maintenance visits by our hardware technicians.  We have several service offices located throughout the United States to provide quick service.